Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue.

Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here: You may also try to download a fresh copy for the Adobe Acrobat Cleaner tool here- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs Once the cleaning is done you may try to install the application again. The same file seems to be the root of the same issues on Mac OS. To run the Adobe Creative Cloud Cleaner tool, double-click the AdobeCreativeCloudCleanerTool.dmg file. Run the Adobe Creative Cloud Cleaner Toolĭownload and install the Adobe Creative Cloud Desktop app from Mac OS Download the Adobe Creative Cloud Cleaner tool. If that doesn't work, a full uninstall/reinstall has been demonstrated to work:ĭelete the same ServiceConfig.xml file above (this may ask for elevation on Windows) If that's the case, follow the steps here under 'Enable Apps panel retrospectively using the ServiceConfig.xml file' and restart the CC Desktop app. As a result, when you try to access those URLs, you may encounter 401 errors, and the installers are unavailable for download. After an uninstall of the serialized version of CC and a reinstall as a named-user, the Apps tab may continue to be missing. Some serialized versions of the Adobe Creative Cloud installers suppress the Apps tab from being visible in the CC Desktop app. You may have been using an older Serialized version of Creative Cloud that has an expired license.Did you try using the Adobe Cleaner Tool to get your Apps to show in Adobe Creative Cloud and they still don't appear?.

Adobe cleaner download